Last updated: July 1, 2025
Principal Roofing and Exterior Contractors ("we", "our", "the Company") is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and how it is used.
1. Information We Collect
When you use our website or contact us for a quote or service, we may collect:
- Your name, email address, and phone number (when you submit a contact or quote form)
- Your property address (to provide accurate roofing estimates)
- Preferred appointment date and time
- Browser type, IP address, and pages visited (collected automatically via cookies/analytics)
- Any additional information you voluntarily provide in message fields
2. How We Use Your Information
We use the information you provide to:
- Contact you to schedule a free roof inspection or estimate
- Provide you with roofing service quotes and information
- Send appointment reminders and follow-up communications
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
3. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is anonymous and aggregated — it is never linked to your personal identity. You can disable cookies in your browser settings at any time.
4. Data Retention
We retain your contact information only as long as necessary to provide our services or as required by law. If you wish to have your information removed from our records, please contact us directly.
5. Third-Party Services
Our website may contain links to external websites (such as Google Maps, Facebook, or Instagram). We are not responsible for the privacy practices of those sites. Please review their policies separately.
6. Data Security
We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption. However, no internet transmission is 100% secure. By using our site, you acknowledge this inherent risk.
7. Your Rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to the use of your information (with some exceptions)
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
8. Contact Us
For any privacy-related questions or requests, please contact:
Principal Roofing and Exterior Contractors
16 Industrial Parkway South, Aurora, ON L4G 0R4
Phone: +1 (289) 552-6774
Website: Contact Form